Senior Retail Human Resources Generalist

  • full_time
  • Germany


Company Description

As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry.

As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to bring innovative solutions to the forefront and testing new solutions to translate goals into action. Our team members are advocates for change and innovation. 

There is no greater gift than good health and no greater satisfaction than helping others to achieve it. Be a part of helping others to Live Well!  

Job Description

The Senior HR Generalist, Retail provides leadership and direction for the implementation and coordination of the HR functions of their respective Districts/Regions/Divisions. Works closely with Loss Prevention and Store Operations teams in the following areas: employee relations, employee development, statutory and policy compliance, investigations, and related activities. Reporting to the Director, the Senior HR Generalist, Retail will serve as a business partner to the District and Regional Management Team while participating in Corporate Human Resource initiatives as required.

*Position can be remote from anywhere in the United States


  • Participate in district and region initiatives including but not limited to recruiting, on-boarding, training, associate development, retention, succession planning, respectful workplace, corrective action, etc.

  • Support District Managers with corrective action/performance improvement documentation as needed; provides companywide calibration of policies for DMs and RDs
  • Support audits of GNC HR management policies and directives, and compliance with federal, state, and local employment/wage and hour statues. Provide related training
  • Consult with DMs and RDs on performance assessments, performance improvement and general talent development initiatives. This includes facilitating individual and group workshops to train and retain high-potential talent.
  • Receive, record, and investigate employee complaints/issues, respond in a timely manner and report essential case information to HR, district, regional, VP partners, as appropriate
  • Collaborate with GNCs legal department; provide initial investigations and guides retail partners in cases including, but not limited to, wage and hour claims, EEOC claims, ADA accommodation concerns, Civil Rights claims, etc.
  • Assist in screening internal DM candidates internal and conduct interviews for external District Manager candidates, as needed. Support sourcing, interviewing, and hiring skills training for SMs and DMs as directed.
  • Provide individual and group training to develop and enhance a respectful working environment at all locations
  • Support HR coordinator who completes unemployment compensation claims including initial claim responses and requests for documentation; provide advance notification to applicable witnesses and provide follow-up, as needed
  • Travel to support HR functions, as needed
  • Additional duties, as assigned



  • This job may or may not have supervisory responsibilities



  • Regularly required to stand; walk; sit; use hands or fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
  • Regularly/Occasionally lift and/or move up to 35 pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in the work environment

* Reasonable accommodations may be made to enable individuals to perform the essential functions

  • Bachelor’s Degree in Human Resources, Business Management, or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
  • 5+ years human resources experience required; retail HR experience preferred
  • Self-motivated with critical attention to detail, deadlines, and reporting
  • Expert verbal and written communication skills in English (including analysis, interpretation, & reasoning) – Bilingual skills preferred
  • Ability to build and maintain influential and collaborative relationships with peers, colleagues, and senior management across the organization
  • Expert interviewing skills, including the ability to gather facts objectively and accurately in emotionally charged situations
  • Expert conflict prevention and resolution skills
  • Proficient understanding of GNCs business objectives and related strategies
  • Proficient knowledge of GNC policies and US labor laws
  • Proficient knowledge of adult development, learning and performance improvement principles
  • Ability to work efficiently, remotely, in a fast-paced, rapidly changing, diverse and deadline-oriented environment
  • Proficient organizational and project-management skills, including the ability to meet demanding, evolving and overlapping deadlines
  • Proficiency MS Office Suite, Outlook & Internet applications
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Must have current driver’s license and the ability to travel alone or with others, as needed
Additional Information

All your information will be kept confidential according to EEO guidelines.

GNC Holdings LLC is an Equal Opportunity Employer


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