Account Executive- Cisco

  • full_time
  • Germany


We are looking for a passionate and driven sales professional with the ability to lead with insight and lead customer conversations to evangelize the Calabrio message. The primary responsibility of this role is to create and execute a territory sales plan focused on Calabrio Software sales activity through the partner channel. Prospect within the market, develop pipeline, and close active opportunities. Experience with both partner sales and Cisco is essential.

This position will be covering the Northeast territory of the United States and the candidate needs to reside in this area.

What you’ll be doing:

  • Responsible for the achievement of associated territory sales quotas
  • Uncover, develop and lead all sales activities for the sale of Calabrio products
  • Continually build a strong sales pipeline of well-qualified revenue opportunities.
  • Responsible for developing and maintaining strong relationships with a high level of trust with key customer decision makers.
  • Develop and execute an account plan for each customer, including strategy, actions, timeframes, milestones and responsibilities.
  • Effectively manage opportunities through
  • Exhibit strong strategic thinking, initiative and leadership skills

We’re looking for:

  • Strong communication skills with the ability to translate complex technical concepts into business terms and communicate business value
  • Ability to learn new software quickly and become a power user
  • Able to deliver compelling presentations in person and via phone conference calls
  • Proven experience running a process-driven end to end sales cycle, prospecting within end user community through to close
  • Must demonstrate an ability to excel within a cross-functional team environment
  • Accurate and dependable forecasting
  • Excellent time management, decision-making, and organization skills
  • Proven ability to work effectively in a fast-paced, high-growth, rapidly-changing environment
  • Highly motivated, results oriented
  • Requires confidence, persistence, and an outgoing personality


  • Bachelor’s degree or equivalent professional working experience
  • 7+ yrs. of direct sales or channel sales experience in a fast-growing high technology company
  • Experience partnering or working with Cisco in the contact center space
  • B2B software and/or technology direct or channel sales experience in WFO/Call Center industry
  • Ability to travel up to 50% of the time for customer, partner or internal meetings


Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer.

Our commitment is to continue to keep our people healthy, focused, and creative. We’ve built a company culture where you’ll feel motivated and truly excited to come to work. Calabrio is driven by the diversity of our talented team members who come from a wide variety of backgrounds and lifestyles. As an equal opportunity employer, we always consider and embrace ALL individuals including what makes them unique. We believe our team members should be happy and healthy, with peace of mind and a sense of accomplishment.

About Calabrio:

Calabrio has joined forces with some of the best minds and most progressive concepts on enriching human interactions through our customer experience intelligence platform. For you, that means working on high-performing innovative teams that combine their incredible ideas in one incredible company.

Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements).

Awards & Accolades:

Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 9 years in a row, 2023 UK Certified Great Place to Work, named one of BC’s Top Employers for 2023 and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.


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